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Cancellation & Refund Policy

Last updated: 2 October 2026

Cancel anytime, keep what you've paid for until the end of your billing period. Because you can try the Free plan before buying, payments are non-refundable except in the cases below.

1. Try before you buy

The Free plan lets you create unlimited static QR codes and try dynamic QR codes for 10 days at no cost and without a card, so you can check the Service works for you before subscribing.

2. Cancelling

  • Workspace owners can cancel any time from the Dashboard → plan card → Manage subscription (or Cancel subscription). No emails or calls needed. If you have trouble, email support@freeqrstudio.com and we'll cancel it for you.
  • Cancellation stops future renewals. Your plan stays fully active until the end of the billing period you've already paid for, and then your workspace moves to the Free plan. Dynamic QR codes created on the paid plan are then paused (view-only) until you subscribe again — nothing is deleted.
  • For payments made by UPI AutoPay or card mandate, cancelling your subscription with us also cancels the mandate. You can also revoke a mandate from your UPI or banking app.

3. Refunds

Subscription payments are non-refundable, including for monthly and yearly plans, renewals, partly used billing periods and unused features. We don't give pro-rated refunds when you cancel mid-period.

We will give a full refund of the affected payment if:

  • you were charged twice for the same period;
  • you were charged after cancelling, because of an error on our side;
  • a technical fault on our side made the paid features unusable for most of the billing period and we could not fix it; or
  • a refund is required by the consumer protection law that applies to you.

4. How to request a refund

Email support@freeqrstudio.com within 30 days of the charge, from the email address on your account, with the date and amount of the payment and what went wrong. We reply within 2 business days. Approved refunds go back to the original payment method (card, UPI or bank account) and usually appear within 5–10 business days, depending on your bank.

5. Switching plans

Want to move between Pro and Business, or between monthly and yearly billing? Email support@freeqrstudio.com before your next renewal and we'll switch you over. Time left on your current plan is not paid out as a refund.

6. Chargebacks

If you think a charge is wrong, please contact us first — we can usually sort it out quickly. Workspaces with an open chargeback may be moved to the Free plan while it is resolved.

This policy is part of our Terms of Service. Questions? Email support@freeqrstudio.com.